1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, company name, and billing information when you sign up for our services, request a demo, or contact us.
- Usage Data: We automatically collect information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
The purpose of collecting this data is to understand your needs, provide personalized support, process transactions, and improve the overall user experience of our cloud PMS solutions.
2. How We Use Your Information
Tech Solutions Inc. uses the collected data for various purposes:
- To provide and maintain our Service, ensuring smooth operation and availability.
- To notify you about changes to our Service, keeping you informed about updates and new features.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support and respond to your inquiries effectively.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service, identifying trends and areas for enhancement.
- To detect, prevent, and address technical issues, ensuring a secure and reliable platform.
- To fulfill any other purpose for which you provide it, such as processing a specific request.
- To send you marketing and promotional communications, provided you have opted in to receive them.
3. Data Security
The security of your data is paramount to us. We implement a variety of industry-standard security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Encryption: Data is encrypted both in transit and at rest using advanced cryptographic protocols.
- Access Control: Strict access controls are in place, limiting who can access your data based on their role and necessity.
- Regular Audits: Our systems undergo regular security audits and vulnerability assessments to identify and address potential weaknesses.
- Employee Training: All employees are regularly trained on data privacy and security best practices.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
4. Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation, such as court orders or government requests.
- To protect and defend the rights or property of Tech Solutions Inc.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
6. Third-Party Links
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@techsolutionsinc.com
- By phone: +1 (212) 691-8077
- By visiting this page on our website: Contact Us
- By mail: Tech Solutions Inc., 16 W 23rd St, New York, NY 10010, USA
